FAQ

Steps:

– Download Distribution and Retail management app from playstore.
– When you open app, app ask for CS and CK key, which we will get from Admin section.
>> From left menubar of admin >> Select woocommerce setting >> Click on Addvanced section >>Rest API>>Add key >> Now add detail and click on Genarte API Key>> now enter this key in mobile and add store URL >> Click on OK.
– Login by user mail Id and password which provided by admin.
>>From left menu bar select users/create new user >> Provide details to executive to login from app.
– Now, app is ready to start using multiple users with different user roles and permissions from WP backend.

– After installation of app when you open it, One screen will open.
– Here by adding credential user can login to check live application if having WP backend.

Or

– If user not having backend then, click on ” Click here to check demo” at footer of the screen. So you will get Application demo.

Or

– If you want to check App demo with Backend then contact us on Support@oscprofessionals.com.

– Yes, You can mange all the business activity using this app.

This app usefull to

– Manufacture
– Distributor
– Vendors
– Sales Executive
– Stockist

– On product list screen, click on sync icon from header toolbar.
– On customer list screen, click on sync icon from header toolbar.

So, now your product and customer will download in application from webportal and app ready to take orders.

Steps:

– You can take orders from mobile using order form and upload to admin.
– if your mobile connected to internet then order will upload automatically to admin.
– If your device not connected to internet then order will save in mobile with open status, once you have connected to internet order will upload automatically to admin and status will change.
– User can view status of orders from order list.
– Order will edit till it upload to admin.Once it uploaded you can not edit it.
– You will get status of your order by clicking on ” sync symbol” on order list.
– You can share order with your customer.
– You can delete multiple order at once by long press on any order.
– you cam share multiple order with customer and boss in PDF format.

– Yes, You can use their mail ID’s and provide passward from web backend to team.
So they can login in app using user ID and Password.

Follow below steps to configure Userid from backend.

– From left menubar in backend, select User >>Add User>> Add username >> Generate and rename password word as per requirement

As above mentions steps create different users and and provide login creadentials to your team to login from app.

– Yes, application “Business Assist -Distribution and Retail Management” uses wordpress backend.
So you can host your own database or we will host database for you.

– No, this is free application. No registration required to use this app and no trial period.

Yes, Business Assist: distribution and retail management which can be connected to wordpress backend.

– Yes, WordPress backend you can manage by using desktop and application you have to use from mobiles.

– Yes Sure, We will definately assist you. Please contact us using support@oscprofessionals.com with your requirement.

Generally we do not provide. But you may raise a request for this by contacting us and we can discuss further.

– Yes, this single application can be used for multiple type of users. Please refer to the user guide.

– You can set different role for your team and also assign permission to access particular features or hide some data.
– You can manage different role and permission from backend. So your team can access only that data which you assign in permission from mobile end.

From left toolbar of admin,

Select users >> User role editor>> select roll from dropdown >> check mark permission which have to assign.

– From left menu bar of Admin Select Location manager.
– Create, Zone, cities and localities of customer.
– Assign localities to executive.
– So while executive download/refresh the customer list to visit, he will see only that customer which area assigned to executive.
– So like this Admin can assign area wise customers to every executive to visit.

– On order form, there is option to change order date and delivery date.

– No need to manually upload order every time. If you have taken orders from your customer and once you have conneted to internet, order will upload to admin.

– When order created, the order status will in “Open” status.
– Once order uploaded to admin, it will automatically convert into “processing”.
– On order list, by clicking on sync icon, the order status will update as per exact order status from admin

– While visiting to customer executive can take order from customer by using Mobile application,
– If product is in stock then executive can take order.
– But if product is out of stock then executive unable to book order without admin permission.
– To allow executive to book order without stock, follow below steps from admin section –
– Click on product, which have to allow for backorders
– Select Inventory section
– Select status “allow” for backorders and click on Update button.
– Now, every executive can book orders and when stock available order can dispatch.

Steps :

– From left menubar of admin, Select tier price section.
– Add Group
– You can edit /delete group from this section.

– Now, click on “assign customer” section.
– Add new customer or click on edit to assign group to customer.

– Now, From product section, select product name which have to apply tier price.
– Click on tier price.
– Select group, enter quantity and add price and update it.
– Now, when order placed from mobile end, Tier price will apply on product price.