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Automating Net 30/60 Payment Terms in Shopify B2B Wholesale

Shopify enables wholesale growth but B2B merchants struggle with the challenge of providing automated payment terms of Net 30 or Net 60 since these features are not built into the platform. A solution that offers robust performance derives from merging customer tags with specialized applications and workflow automation alongside ERP system integration. The method delivers checkout controls based on conditions and enhances administrative process and payment reminder capabilities while allowing smooth integration of accounting tools. The automation solution provides all Shopify users with the ability to develop scalable and efficient payment term solutions for B2B transactions.

Understanding Shopify B2B Net Terms

Shopify B2B merchants often utilize net terms for several typical situations, which include ordering from wholesalers without initial payment.

  • The wholesaler initiates orders by placing them while they postpone paying at first.
  • The checkout platform presents “Pay Later” payment options to tagged customers.
  • The system design allows pending payment orders to be marked as complete before payment is received.
  • Shopify allows administrators to conduct manual order approval using tag-based systems.
  • The software system keeps track of deadlines while also reminding users.
  • ERPs sync invoice statuses and alert finance teams of overdue invoices.

The automated workflows allow Shopify stores to operate like enterprises in B2B environments by processing credit management functions. Shopify automates payment solutions by offering purchasing power to trusted buyers and simplifies order processing and payment collection. Integration of these processes helps merchants develop better B2B client relationships and enhance cash flow performance.

Event Flow: From Checkout to Reminders

Events & Interactions

Actor Event
User Views net term payment option at checkout
Receives order confirmation and invoice with due date
Receives reminders for due/overdue payments
Shopify Order is created and marked with custom payment gateway
Customer tag is checked during checkout
Checkout shows/hides net term option based on tag
App Checks customer tags during checkout
Assigns net term and updates payment status
Sends payment reminders (automated or manual)
Exposes APIs for ERP integrations
ERP Receives order, customer, and net term info
Posts payment status updates back to app
External APIs Email/SMS service sends reminders
Accounting APIs sync invoice status

Shopify & App Pages Affected

Storefront Pages

  • Checkout page: The system shows a net terms option which presents “Pay Later” functionality for users who are both pre-approved and tagged B2B customers. Streamlined shopping checkout combines with the display of eligible flexible payment options to customers which enhances their store experience. The integration process allows regular customers to maintain standard payment methods while providing net terms options to selected customers.
  • Order confirmation: After purchase takes place the order page demonstrates both unpaid status and detailed payment deadline information to verify the terms of net payment. B2B customers benefit from clear payment insight which collapses uncertainties about their financial obligations to the company. The page establishes a reference system that incoming requests can use for clarification.
  • Customer account: The customer portal shows both current and past invoices with a specific display of overdue payments. The self-service system gives B2B clients the ability to handle account activities, monitor payment records and stay ahead of their unresolved invoices which strengthens transparency and minimizes administrative costs.

Admin Pages

  • Customers: The control functions of payment workflows and net terms eligibility depend heavily on customer tags marked as “net_30,” “gold_b2b,” or “on_hold.” Professional tags serve B2B segmentation so applications of distinct payment terms and account limits and operational discounts function automatically which optimizes business-to-business operations.
  • Orders: Through app integration Shopify users gain access to exclusive payment status information that extends past the predefined options of the system. The platform enables employees to monitor pending payments, locate past-due bills and lead their entire net terms process within the Shopify admin workspace for better order oversight.
  • Draft Orders:  Staff members have the capability to establish draft orders for special wholesale transactions through manual methods. The Bulk Dresser Toolbar feature allows businesses to handle diverse wholesale contracts by supporting customized pricing structures and unique business-to-business terms that differ from routine online checkout methods.

App Dashboard

  • Invoices: All invoices become easier to track through the app dashboard which presents a single overview of unpaid and due as well as paid orders. The application delivers financial statements that simplify receivable monitoring and enables smarter collections decisions while presenting a clear view of the business’s financial standing to help both accounting operations and cash flow management efficiency.
  • Customer tagging logic: Users can view and modify customer labels through the application’s dedicated tools because they serve as critical elements for automated net term authorization. Through this user interface administrators can modify customer classifications to guarantee correct payment term implementation and execute dynamic B2B customer segmentation for tailored business interactions.
  • Automation settings: Users within the application platform can modify net terms workflow configuration settings including reminder schedules and grace periods together with other operational parameters. The system provides personalized settings which allow organizations to customize their operations in ways that match their needs thus automation payment follow-ups and decreases manual work while enhancing collection process efficiency.

Admin Challenges & Solutions

Challenge Solution
Tracking unpaid invoices manually App dashboard with due dates and statuses
Enforcing payment after due Auto-reminders, tag updates, manual holds or locks via app
Customer misuse of net terms Risk profiling, approval flow, dynamic tag update based on history
Syncing with ERP or accounting systems Bi-directional API sync with ERP/accounting
Limited reporting in Shopify App-based reports & exports
Net terms visibility on order or email templates Customize templates via Liquid + app-injected details
Admin burden of reminders Scheduled and rule-based automation in app
Varying terms for different customers Tag-based configuration and overrides per customer

Net Terms Approval Scenarios

Scenario A – Manual Approval:

New B2B customer registers. The administrator goes through the applications for examination before confirming business records and completing manual tag assignment. By practicing manual assessment of each business seeking credit terms the company maintains thorough evaluation for assigning net terms only to trustworthy accounts. The lengthy process reduces business risks while creating solid foundations between businesses during relationship establishment.

Scenario B – Auto-Upgrade:

The first three prior payments of a customer must be prepaid. The “net_30” tag gets applied by the system following three prepaid qualifying purchases from a customer. The automated upgrade feature encourages new B2B customers to build strong payment records which reduces manual account screening for the company while offering better payment conditions to adherent businesses.

Scenario C – CRM Integration:

Customers make requests for net terms through a specified form. The CRM system provided by the finance team verifies these requests to apply “net_30” as the appropriate tag. A synchronization process through API integration moves the tag from the electronic system to customers’ Shopify account. Such approvals use CRM capabilities to maintain platform data consistency.

Scenario D – Tiered Access:

The system applies default net_60 payment terms to all customers with the “gold_b2b” tag. The tiered system enables businesses to provide improved payment conditions to clients of highest importance in their customer base. Businesses use tag-specific payment extension links to provide incentives for bigger B2B orders in addition to establishing long-lasting customer loyalty with their vital commercial accounts.

Managing Status Changes & Tags

When Payments Are Overdue: 

The application marks unpaid invoices which makes customers gain the “on_hold” tag. The system disables net-term ordering capabilities thus requiring customers to follow payment rules and decreasing their future risk potential.

Reinstatement Logic: 

The software system returns the customer tag to “net_30” automatically when they pay their previous invoice in full. When customers make their overdue payments the system enables their net terms purchasing privileges so management becomes more streamlined while fostering immediate payment behavior.

Fails Credit Check: 

A customer who receives unsatisfactory results from credit checks will get assigned the “disapproved_net_terms” tag. The store system disables the delayed payment option for checkout to guarantee high-risk customers cannot obtain net terms and protect store financial health.

Credit Limit Integration

Track Outstanding Balance: 

When customers place orders the system automatically reduces their available credit by calculating the order total in real-time. The feature manages payment flows to keep customers’ expenses within their allotted credit boundaries thus providing better expenditure oversight and reduced chance of exceeding credit limits.

Block Overages:

When customers reach their credit limits the system holds and declines new orders for manual checking or automatic rejection. This planned approach protects financial responsibility through credit control that stops both credit overuse and order term violations.

Partial Payments: 

The system adjusts customer available credit automatically upon receiving partial payments from them. Customers gain additional funds through the credit payment so they can use them toward future transactions. The payment flexibility allows business operations with customers who use net terms by adjusting their payment capabilities.

Tiered Limits by Tag: 

The platform enables different credit limits through customer tag definitions. Silver_b2b customers receive a maximum available credit of $3,000 whereas gold_b2b customers receive $7,000.  The tagging system works alongside automatic credit allocation while permitting customized credit control through its organized debit limit levels.

Grace Period Automation

Scenario A:

Users will receive a 5-day window past due date before the system marks invoices as overdue. The short lateness window gives customers slightly more time to pay before penalties or restrictions assume effect.  The payment platform allows flexibility within its terms to promote payment speed.

Scenario B:

The system provides VIP business customers with a built-in 10-day additional payment period labeled “vip_b2b.”.  This provision enables the company to work with key accounts and high-volume customers through relaxed payment conditions which builds stronger business relationships. The system provides additional payment flexibility to valuable customers as part of its reward system.

Scenario C: 

Some seasons trigger the grace period to lengthen its time duration until it reaches a maximum of fifteen days. This approach provides time-sensitive flexibility to customers during high demand periods in order to keep their relationships positive.

Scenario D: 

Administrators gain access to extend a grace period for targeted invoices through the administrator dashboard of the application.  Staff members receive the authority to adjust grace periods individually for specific cases thus enabling unique payment solutions and preserving favorable relations with customers.

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Risks & Mitigations

Risk Mitigation
Customer defaults on payment Tag auto-removal + credit check logic
Tags applied broadly or incorrectly Restrict tag management to admin or CRM API
ERP not syncing Schedule frequent syncs or use webhook triggers
Checkout shows net terms incorrectly Enforce tag check via app + Liquid code
Conflicting app logic Use Shopify Flow or Flow-like logic to prioritize

System Breakpoints & Fixes

Issue Fixes
Tag syncing delay from external CRM Use webhook triggers or periodic tag validation jobs
Incorrect credit limit calculations (e.g., missing orders) Use invoice/order reconciliation with ERP daily
Overdue invoice not triggering status change Log audit trail and notify admin of unprocessed rules
Checkout shows net terms for ineligible customers Enforce tag validation inside app and at checkout via Script or app
Conflicting app logic (e.g., discount app & net terms) Isolate or order app logic through Shopify flow or API priorities

Seasonal Rules

Scenario A: 

At Q4 peak season the store offers extended “net_60” payment terms to specific customer tags. By offering extended net_60 payment terms during the high-sales periods the store encourages larger orders and sustains vital business-to-business relationships during its essential revenue months.

Scenario B: 

The store extends extra time for payment called bonus grace periods throughout January and February which are considered traditional less active payment months. The additional payment flexibility network during slow times enables customers to handle cash flow better and enhances their perception of goodwill toward the business.

Scenario C: 

During seasons when inventory levels are sensitive to sales the store temporarily removes its net payment option for new business clients. Prolonged payment terms occur only for trusted B2B customers who exhibit reliable payability because it protects limited inventory from being used up by risky new clients.

Scenario D: 

During promotional June months the store provides retailers with credit limits that exceed standard limits by two times. The increased maximum order levels enable resellers to achieve maximum revenue during significant promotional events.

Conclusion

Even though Shopify lacks built-in support for Net 30/60 B2B commercial terms it enables automated business payment processing through combining tag-based controls and third-party add-ons and ERP database connections. B2B sellers using Shopify can implement automated payment features such as checkout displays controlled by tags and automatic billing notifications and unforced payment periods alongside real-time ERP system syncing capabilities. Shopify B2B sellers who implement automated delayed-payment terms together with flexible business rules will reduce their manual operations while decreasing risks.

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